Privacy Policy

Last updated: June 2026

This privacy policy explains how Carzy LTD collects, uses, and protects your personal information when you use our website (carzy.co.uk), enquire about a vehicle, or ask us to help you arrange car finance. Please read it carefully so you understand how we handle your data and what your rights are.

1. Who we are

Carzy LTD (“we”, “us”, “our”) is a company registered in England and Wales under company number 16418054, with its registered office at Unit 4, Park Road, Bury, Greater Manchester, BL9 5BQ.

We are registered with the Information Commissioner’s Office (ICO) under registration number ZC029407.

We are an Introducer Appointed Representative of Jigsaw Finance Limited, which is authorised and regulated by the Financial Conduct Authority (FRN 679612). Jigsaw Finance Limited is a credit broker and not a lender.

For the personal data you provide to us directly, Carzy LTD is the data controller. If you have any questions about this policy or about how we use your data, you can contact us at arshya.carzy@gmail.com.

2. The information we collect

Depending on how you interact with us, we may collect:

Identity information, such as your name and, where relevant, your date of birth.
Contact information, such as your address, email address, and phone number.
Enquiry and vehicle information, such as the vehicle you are interested in, any part exchange details, and the contents of any messages you send us.
Finance enquiry information, such as the basic details you give us so we can introduce you to Jigsaw Finance for car finance. The detailed financial and credit information needed for a finance application is collected directly by Jigsaw Finance through their own secure application form, not by us. See section 5.
Technical information, such as your IP address, browser type, and how you use our website, collected through cookies and similar technologies.
Communications information, such as records of your calls, emails, and messages with us.

We do not intentionally collect special category data (for example, data about your health or ethnicity) through this website.

3. How we collect your information

We collect information:

Directly from you, when you fill in a form, call us, email us, message us, or speak with us in person.
Automatically, when you browse our website, through cookies and similar technologies.
From third parties in limited cases, for example analytics providers.

4. How we use your information and our legal basis

Under UK data protection law, we must have a valid legal basis to use your personal data. We use your information for the following purposes:

To respond to your enquiries and provide information about vehicles. Legal basis: our legitimate interests in running our business and responding to you, or taking steps at your request before entering into a contract.
To help you arrange car finance by introducing you to Jigsaw Finance Limited. Legal basis: your consent, and our legitimate interests in providing the service you have asked for.
To arrange the sale or supply of a vehicle. Legal basis: performance of a contract with you.
To send you marketing, where you have agreed to receive it. Legal basis: your consent. You can opt out at any time (see section 11).
To meet our legal and regulatory obligations, including those that apply to us as an Introducer Appointed Representative. Legal basis: compliance with a legal obligation.
To improve and protect our website. Legal basis: our legitimate interests, and your consent where cookies require it.

5. Who we share your information with

We share your personal data only where necessary, and only with parties who handle it appropriately. This includes:

Jigsaw Finance Limited. Where you ask us to help with car finance, we will pass your details to Jigsaw Finance Limited, our principal, who is a credit broker authorised and regulated by the Financial Conduct Authority (FRN 679612). Jigsaw Finance will handle your finance enquiry, may carry out credit checks, and may share your information with lenders on their panel in order to find a suitable finance product. Once your information is passed to Jigsaw Finance, they act as the data controller for your finance enquiry and process your data in line with their own privacy policy, which you can read here: https://www.jigsawfinance.com/privacy-policy

Service providers. We may share data with trusted suppliers who help us run our business, such as website hosting, IT support, customer management, and analytics providers. They may only use your data on our instructions.

Professional advisers and authorities. We may share data with our professional advisers, regulators, or law enforcement where we are required to do so by law or to protect our legal rights.

We do not sell your personal data to anyone.

6. International transfers

We aim to keep your personal data within the UK. Where any of our service providers process data outside the UK, we make sure appropriate safeguards are in place so that your data is protected to the standard required by UK data protection law.

7. How long we keep your information

We keep your personal data only for as long as we need it for the purposes set out in this policy, including to meet any legal, accounting, or regulatory requirements. When we no longer need your data, we will securely delete or anonymise it.

8. How we protect your information

We use appropriate technical and organisational measures to keep your personal data secure and to protect it against unauthorised access, loss, or misuse. While we take reasonable steps to protect your information, please be aware that no method of transmission over the internet is completely secure.

9. Your rights

Under UK data protection law, you have the right to:

Ask for a copy of the personal data we hold about you.
Ask us to correct data that is inaccurate or incomplete.
Ask us to delete your data in certain circumstances.
Ask us to restrict or object to how we use your data.
Ask us to transfer your data to you or another provider where this applies.
Withdraw your consent at any time, where we rely on consent.

You also have the right not to be subject to a decision based solely on automated processing where it has a significant effect on you. We do not carry out automated credit decisions ourselves. Any such processing is carried out by Jigsaw Finance and the lenders they work with, and will be explained to you by them.

To exercise any of these rights, please contact us using the details in section 14. We will respond within one month, and there is normally no charge.

10. Cookies

Our website uses cookies and similar technologies to help it function, to understand how visitors use the site, and to improve your experience. You can control or disable cookies through your browser settings and through any cookie banner shown on our website.

11. Marketing

If you have agreed to receive marketing from us, you can opt out at any time by contacting us or by using the unsubscribe link in our emails. Opting out of marketing will not affect any service you have already requested.

12. Complaints

If you have any concerns about how we handle your personal data, please contact us first using the details below so we can try to put things right.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. You can contact the ICO at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline: 0303 123 1113 Website: https://ico.org.uk

13. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “Last updated” date, so please check back occasionally to stay informed.

14. Contact us

If you have any questions about this privacy policy or about how we handle your personal data, please contact:

Carzy LTD Unit 4, Park Road, Bury, Greater Manchester, BL9 5BQ Email: arshya.carzy@gmail.com

At Carzy, we make buying your next car simple, transparent, and stress-free.
With a hand-picked selection of quality vehicles and a focus on trust, we’re proud to deliver a friendly, no-pressure experience from start to finish.

Every car is thoroughly checked, competitively priced, and ready to drive away. Whether you’re upgrading, downsizing, or buying your first car, Carzy is here to help you find the perfect match.

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Carzy LTD (FRN 1055326) is an Introducer Appointed Representative of Jigsaw Finance Limited, which is authorised and regulated by the Financial Conduct Authority. FRN 679612. Jigsaw Finance Limited is a credit broker and not a lender.

Address: Unit 4, Park Road, Bury, Greater Manchester, BL9 5BQ
Email: info@carzy.co.uk

Company registration number: 16418054
ICO registration number ZC029407